Technology Services
Request Help by Clicking HERE.
Technology Services at PVCC includes Technology Services Help Desk, Infrastructure Services and Administrative Computing. Technology Services provides general-access computing and communications facilities for students and the entire college community. Please see our Policies.
VCCS Acceptable Use Agreement
The VCCS Acceptable Use Agreement is available here.
Technical Support
For SIS, MyPVCC or PVCC website issues, use the Technical Issues Form, email help@pvcc.edu or call 434.961.5261.
Online Class Tutorial
For an overview of how online classes work, visit the Online Learning page.
Canvas Support
For Canvas Support, visit Chat with Canvas Support, call the Canvas Support Hotline, or email edtech@pvcc.edu. The below links provide information and guides for using Canvas:
College Information
Useful Mobile Resources
Online Resources and Training Sites
What is MyPVCC?
MyPVCC is a gateway to these important online services that you’ll need as a PVCC student:
- Canvas (for doing your coursework, seeing grades, communicating with your instructor, etc.)
- Student Information System (SIS through which you register for classes, make credit/debit card payments for tuition and fees, track progress toward your degree or certificate, view your financial aid account, view transcripts, keep your address and phone number updated, etc.)
- Student email (a Gmail account powered by Google) through which you will receive official communications from your instructor and the College administration.
To access MyPVCC: Click on the MyPVCC icon (located in the top far right corner of any PVCC website), then log in with the unique username and password that you received when you applied to the college. After logging in, you will see the menu selection for Canvas, SIS and Gmail. MyPVCC Instructions
Problems logging in to MyPVCC? Contact IT Support Services at help@pvcc.edu or 434.961.5261. 
Help is also available in the Computer Lab, located in room M832 in the Technology Wing of PVCC’s Main Building.
Computers for Students' Use on Main Campus
- Jessup Library
- Writing Center, M607
- First Quadrant Math Center, M253
See Maps Page for room locations.
Frequently Asked Questions
How do I log into student email?
When you apply to PVCC and register for a class, you automatically receive free access to the email system offered through the Virginia Community College System (VCCS). Your email address is the following: yourusername@email.vccs.edu. PVCC instructors will use this email account to communicate with you about your classes.
Access your email through MyPVCC from any computer that has an internet connection. Your email account remains active as long as you are registered for classes at PVCC.
If you need to, you can look up your username or reset your password.
If you still need help, call Help Desk at 434.961.5261 or email help@pvcc.edu.